Refund policy

Non Faulty Products

At KK, we want you to be happy with every purchase you make with us.

If for any reason you aren't completely satisfied or you change your mind, you may return any product in its original condition for a full refund or replacement (as appropriate) within 14 days. Original condition means that there are no scratches or marks on the product and the product is in a re-saleable condition. We do not offer refunds or exchanges on face masks or underwear for hygiene reasons.

Please drop us an email on hello@itsakittensworld.com to determine the best course of action. 

• Any return shipping costs will be the customers responsibility unless the product is damaged/faulty
  
  

• You will be notified by email once your returns have been received and processed.

Faulty Products/ Other Rights To Return

If your goods are received as faulty or damaged once opened please contact us at hello@itsakittensworld.com within 48 hours of receiving your order.

Please note that we may require images of any damages for our records.